Running a clinic can be quite a task, whether it be a medical clinic, veterinarian office, or another type of facility. Keeping things running smoothly and ensuring all the necessary tasks get done each day is a big enough job, without also worrying about the scheduling process. That’s why many choose to invest in clinic appointment scheduling software, like the solutions offered by My Client Schedule.
However, implementing scheduling software can be a big change, which is why we’ve highlighted some of the benefits for you below.
1. Reduce No Shows
When a client doesn’t show up for a scheduled appointment, it isn’t only aggravating, it also costs your clinic time and money. However, clinic appointment scheduling software can send out automated reminders to help reduce no-shows and get paid when clients miss appointments, so your staff doesn’t have to.
2. Save Time
Gone are the days of calling clients and scheduling appointments the old-fashioned way: automated clinic appointment scheduling software makes the process much quicker and easier. It includes online scheduling tools to save time, like calendars that enable your clients to search for appointments and schedule them when it’s convenient. No more manning the phone lines in the office.
3. Minimize Wait Times
Since online clinic appointment scheduling software eliminates the need for patients to wait in line to see a provider, it will also minimize wait times in your clinic. This, in turn, helps you increase your bottom line by enabling you to serve more customers/patients.
4. Save Money
One of the foremost benefits of implementing the right scheduling software for your clinic is that you can save a substantial amount of money. This is because you’ll be able to increase efficiency, cut back on the number of staff necessary for daily operations, and eliminate the need for superfluous equipment like servers since all of the scheduling duties and patient information will be saved online.
5. Improved Patient Experience
It goes almost without saying that improving the scheduling process directly translates into improved patient experience and clinic workflow. With the right clinic appointment scheduling software, you can eliminate wait times and confusion while scheduling, and make it easier for your clients to conveniently book appointments without having to call your office or be placed on hold, etc.
Scheduling software places all of your patient information in one easily accessible place. This means that when someone schedules an appointment, all of the necessary information is already saved in the software system, making scheduling follow-ups, consulting treatments notes and other things a breeze. It also makes it much easier to maintain appointment schedules for those with multiple locations and providers.
7. Easy Access
When it comes to online scheduling, you’ll be able to access your calendar any time from any location, as long as you have Internet access. This makes things much easier for those who frequently work at different locations or travel occasionally but still want to maintain a strict hold on the scheduling process. Online clinic scheduling software allows you access to your schedule and features 24/7, no matter where you are.
8. Real-Time Updates
Delays in appointment scheduling or receiving important patient data can often cause issues. However, with online clinic scheduling solutions, all of that information will be updated in real-time, minimizing wait times and confusion for both you and your clients.
9. Same-Day Appointments
When a client cancels or reschedules an appointment at the last minute, this creates a gap in your schedule. It also means you can lose money if that gap isn’t filled. However, with scheduling software, you can easily send out a text or email blast to clients that there’s an opening that day, helping you fill those gaps and operate your clinic at peak efficiency.
One of the foremost advantages of investing in scheduling software is that it can be easily configured for your clinic’s needs. For example, you can create customized appointment settings based on locations or specific providers or tweak the time of different appointments and the reason for them. It will also help you stay organized by providing various labeling and form-fill options.
Common Components & Features of Scheduling Software
Before we go, let’s take a look at some of the most attractive features of online clinic appointment scheduling software.
- Automation: Say goodbye to old, analog ways of scheduling, like having a receptionist who writes down appointments in a scheduling book. All of these processes can be automated to reduce the need for staff and eliminate human error.
- Appointment Reminders: Reduce no shows and confusion with automated appointment reminders. Your scheduling software can be programmed to send a text or email reminder to patients before an appointment to ensure they make it on time.
- User-Friendly Interface: Scheduling software is made to be easy to use, enabling clients and your staff to easily navigate calendars and fill out the necessary information to make your appointments go as smoothly as possible.
- Mobile Access: With so much business being done on mobile devices nowadays, it makes perfect sense that scheduling software would follow suit, allowing users to schedule appointments and receive real-time updates on their mobile devices.
- Patient & Appointment Tracking: With some clinic appointment scheduling software, you can track your patients from the time they arrive, to where they are in the appointment process so you can be sure when they’re ready to check out.
- Patient Portal: With scheduling software, your patients will be able to access calendars online as well as receive up-to-date receipts, requirements for follow-up appointments, and more.
Let us be your clinic appointment scheduling provider!
Do you want to streamline your scheduling process, as well as improve relationships with your clients? My Client Schedule has all the tools necessary to make it happen. Our scheduling solutions are equipped with easy access, setup, and scheduling solutions, in addition to being outfitted with both a user and practitioner calendar.
In addition to all of the easy-to-use scheduling tools that come with our clinic scheduling software, we also offer a secure transaction platform. We give our clients the chance to customize payment processing procedures, offer electronic signatures, email receipts, as well as the ability to apply discounts and offer gift cards for different goods and services.
When you trust us with your appointment scheduling processes, you’ll be able to receive comprehensive reporting for accounts receivable . You’ll also have access to sales reports and inventory status updates. If there’s ever an issue with your appointment scheduling software, a member of our team is always available to lend a helping hand. We offer live chat services, as well as phone and email support to ensure you’re always satisfied with our services.
For more information about our online scheduling software built and hosted in Canada, contact us online today or call 1 (877) 225-5390 for a FREE demo!